Refund and Returns Policy
At SixModz Marketplace, we provide digital products (scripts, maps, models, packs). Due to the nature of digital goods,
all sales are final. Please carefully read the following refund policy:
- No Refunds on Digital Goods: Once a product is purchased and delivered, we do not offer refunds, exchanges, or cancellations.
- Exceptional Cases: Refunds may be considered in rare cases where:
– The product is proven to be defective or not working as described.
– The vendor fails to deliver the product within the agreed timeframe.
– Unauthorized purchases (fraudulent transactions) are confirmed by our payment provider.
- Proof Required: Customers requesting a refund must provide sufficient evidence (screenshots, error logs, communication records).
- Vendor Responsibility: Vendors must ensure their products function as described. If a refund is approved due to vendor negligence,
the vendor’s payout will be withheld or reversed.
- Non-Refundable Situations:
– Customer changed their mind after purchase.
– Product incompatibility with third-party mods or frameworks not mentioned in the description.
– Failure to follow installation instructions.
- Refund Process: If approved, refunds will be processed through the original payment method (PayPal or Stripe) within 5–10 business days.
- Contact: All refund requests must be submitted via our official support system.
By purchasing from SixModz Marketplace, you agree to this Refund Policy.